Skip to main content

Income Officer

Employer
Hays Building
Location
Bristol
Salary
£30000.0 - £35000.0 per annum + £35000
Closing date
3 Mar 2025
View more categoriesView less categories
Job position
Board member
Contract Type
Permanent
Hours
Full Time
Job Function
Architect

Job Details

We have an opportunity for an Income Officer to join a Customer Accounts Team in Bristol.
This is a full-time permanent role with a mix of home, office, and field working.

The role:

As an Income Officer, you'll be delivering a comprehensive rent and service charge collection service across your locality. This will include customer accounts from mixed tenures, and you'll be responsible for managing the end-to-end process.

As part of this role, you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice, managing evictions, and preparing applications for court. You'll be engaging with external agencies and local authorities when needed and on standby to visit customers in their homes as well as occasionally attending court hearings.

To be successful in this role you'll need:
Experience in income management or debt recovery/collection
Knowledge and experience of either social housing, homeownership, or the private rented sector
Excellent customer service skills
A working knowledge of welfare benefits
To be a self-starter with a proactive approach and possess the ability to work without close supervision
Effective decision-making skills, a diplomatic and confidential approach, and the ability to prioritise a busy workload

As you'll need to travel in this role, having a car and a full driving licence is essential.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit hays.co.uk for more information.

 

Company info
Website

Apply for Income Officer

Already uploaded your CV? Sign in to apply instantly

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 5MB
Selected file:
Your communication preferences

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on Building4jobs.com you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert