Housing Worker

Job Title:Housing and Property Management SpecialistLocation:Bristol, South West
Job Highlights:

• Leading mental health charity in the South West
• Providing housing, support, and hope to individuals with mental health and other support needs
• Excellent staff benefits and learning opportunities
• Regular supervision and reflective practice

Job Description:
We are a leading mental health charity in the South West, offering housing, support, and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.Our Housing Team provides housing and property management services to our tenants. We aim to be service-user-centered and to give our tenants the most positive and supportive tenancy experience possible. Most of our properties are part of the Bristol Homelessness Pathways, and we work with a range of people with complex needs.This is a challenging role with varied work streams and many interchanging deadlines, so we are looking for someone with good organisational skills and attention to detail. Equally, we are looking for someone who displays initiative, is self-motivated, and is a team player.
The Role:
If you enjoy a fast-paced environment and developing the skills of tenants to manage their own tenancy, then you're the person we are looking for. In return, we offer excellent staff benefits and learning opportunities, with regular supervision and reflective practice.
The Person:

• Numerate and literate to GCSE or equivalent in English and Maths
• Experience working in a social housing environment
• Experience working in the mental health sector or other supportive environments
• Computer-literate, familiarity with Microsoft packages, and experience using a client management database
• Awareness of current housing issues and tenancy sustainment
• Knowledge of welfare benefits related to housing
• Experience of completing health and safety inspections and mandatory compliance checks
• Good, clear, verbal, and written communication skills
• Ability to work under pressure and to deadlines
• Awareness of issues faced by people with mental health issues
• An understanding of addiction and the impacts of substance misuse, and experience of working with vulnerable people who have experienced trauma and may have complex and challenging support needs
• The ability to travel throughout the Bristol area in a timely manner

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