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Customer Service Coordinator

Employer
Hays Building
Location
Hampshire, Basingstoke
Salary
£24000.0 - £25000.0 per annum + £24K to £25K PA
Closing date
21 Nov 2024
View more categoriesView less categories
Job position
Advisor
Contract Type
Permanent
Hours
Full Time
Job Function
Academic

Job Details

Your new company
You will be working for an award-winning organisation who provide outstanding products and services. You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation.
Your new role
Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer orders and queries in line with SLA standards, ensuring the best possible service is delivered with customers kept up to date with order progress, building professional relationships with internal stakeholders and external business partners, the escalation of, issues to senior member's of the team when required, working in line with industry and company standards/values, by delivering excellent customer service standards increasing customer satisfaction and further customer orders.

What you need to succeed
Our client is seeking to hire a talented and engaging customer service executive who wants to develop a career with a marketing leading-organisation. The successful candidate will have excellent communication skills, a confident user of IT systems and can demonstrate a real passion for providing great customer support.
What you'll get in return
Customer Service Coordinator, Permanent, Basingstoke, Full-Time, Mon-Fri, £28K PA plus benefits
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit hays.co.uk for more information.

 

Company info
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