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Customer Service Administrator

Employer
Hays Building
Location
Surrey, Camberley
Salary
Up to £26000.0 per annum + £26K PA
Closing date
4 Apr 2024

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Job position
Consultant
Contract Type
Permanent
Hours
Full Time
Job Function
Academic

Job Details

Your new company
You will be joining an organisation who lead their market sector and are an outstanding employer.


Your new role
You will be joining a professional, well-established, and friendly customer services team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managing inbound customer communications via phone, email and live chat. Process customer orders via an internal CM system, ensuring accurate collection of data. Support with product order queries and pricing information. Liaise with supply chain teams on order availability and delivery timeframes. Producing customer order reports and tracking orders to ensure fulfilment. The successful candidate will work in close partnership with multi-level internal stakeholders to ensure customers are receiving a first-class customer service journey.
What you'll need to succeed
An organised approach with excellent time management skills, to have worked in a similar customer service role previously, preferably for a manufacturing / engineering organisation, a high level of experience using CRM system and being able to learn new systems efficiently. Excellent communication skills, with the ability to use own initiative, but also know when to escalate issues with the senior management team. A very good level of English spelling and grammar. Worked towards tight deadlines, accuracy and attention to detail
What you'll get in return
Customer Service Administrator, Permanent, Full time, Mon to Fri, Hybrid, £26K Plus excellent benefits.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit hays.co.uk for more information.

 

Company info
Website

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