Client Services Director

Your new company
This small but powerful marketing agency, based in the centre of Bournemouth are looking to add to their skilled and talented team. You'll be working on some truly great accounts, for international businesses, and have the chance to be involved with some truly cutting-edge campaigns.
With a strong focus on training and development of their staff, this role is perfect for somebody looking to excel in the field of digital marketing. You'll be working with and learning from some exceptional professionals and have ample opportunity to progress through the business.
Your new role
As a client services director, you will be responsible for managing and growing client accounts, developing and executing effective digital strategies, and ensuring high-quality deliverables and client services. You will take charge of client communications, provide senior-level client support, and foster lasting client relationships. The successful candidate will also lead strategic discussions aimed at establishing long-term client partnerships and aligning with key performance indicators (KPIs), as well as collaborating with the account management team and the internal team to respond to client briefs, allocate appropriate resources, and devise forward-thinking, data-backed, and client-aligned digital strategies. You'll oversee and review client retainers to ensure that executed work remains within budget and that digital strategies are optimised and aligned with KPIs for each client. Additionally, you'll up-sell and grow client accounts, ensuring profitability.


What you'll need to succeed
In order to be considered for this role you'll need:

• Significant experience in an Agency setting, with management responsibilities
• The ability to liaise with and influence senior stakeholders
• Strong skills in and a genuine passion for Digital Marketing
• Exceptional attention to detail and a strategic mindset

What you'll get in return

• Hybrid working, 2 days in office, 3 from home
• Team building, regular events and team lunches
• Additional learning and contributions towards further contributions
• Very generous annual leave
• A host of other excellent benefits

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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