Defects Manager

University Partnerships Programme (UPP)
National portfolio
c. £70,000 p.a. plus generous bonus and benefits package
Closing date
29 Jan 2023

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Contract Type
Full Time
Job Function
Facilities Manager, Maintenance
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Defects Manager

National portfolio

University Partnerships Programme (UPP), the leading infrastructure and services partner to UK Universities, is seeking to appoint to the role of Defects Manager.

UPP is the UK’s leading provider of on-campus residential and academic accommodation infrastructure, operating over 35,000 rooms in partnership with 15 world-leading universities across the UK.

UPP is seeking to make the crucial appointment to the role of Defects Manager within our Asset Management business unit.  Reporting to the Asset Management Director, this role will lead on the successful delivery of the defect management from construction completion and into the full operational phase of projects across the UPP portfolio.  This will include closing out defects during and after the 12-month defects liability period and subsequently, active progression of latent defects including identification, analysis, management, and resolution.

The successful candidate will possess a proven track record of working on the post-construction stages of large-scale construction projects married with a strong understanding of building and construction techniques, as well as post-construction defect management and contractual obligations. A technical understanding of how design & build is administered would be advantageous, as would experience of working on design, build, finance, operate projects.

You will have excellent interpersonal and communication skills with a high level of personal and professional credibility, as a key aspect of the role is the capability to work successfully with a diverse range of internal and external stakeholders.  The role calls for an individual who is proactive and that would relish the chance to work across a national estate portfolio.

This is an exciting time to join a commercially focused, high performing, customer and results oriented organisation that operates with energy, pace and passion – and a to play a key role ensuring that UPP provides high-quality, industry-leading facilities.

UPP is an inclusive and flexible employer that offers excellent employee benefits in addition to competitive base salaries and performance bonus.  Benefits include private healthcare, pension, life assurance, cycle to work scheme and 29 days holiday plus bank holidays: as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

For a confidential discussion please contact our retained advisors Nick Coppard / 07896079495) and Ben Duffill ( / 07976125010) at MRG. Applications should consist of a CV and covering letter and should be sent to

Closing date for applications: 29th January 2023.

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