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Customer Service Advisors

Hays Building
Greater Manchester, Manchester
£21000.00 - £23000.00 per annum
Closing date
28 Nov 2022

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Job position
Contract Type
Full Time
Job Function
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Job Details

Multiple Customer Service Advisors needed to join very reputable company based in Manchester. Hybrid working

Your new company
This organisation based in Manchester city centre are looking to recruit for a number of customer service roles to start in January, these roles are European language speaking roles. They are very busy at the moment and are continuing to grow. They are a successful company with great values and opportunities.

Your new role
You will be responsible for providing excellent customer service to both customers and wholesale customers. This includes handling a high volume of inbound calls and also making outbound calls. You will also be processing documents for customers and gathering all relevant information for the customers application, following up on any missing documents and ensuring all requirements are met. You will also be responsible for cash collection. You will also be required to help out in different departments from time to time.

What you'll need to succeed
Your previous experience in customer service will help you succeed in this role. This company is keen to hire a number of different language speakers. The languages they are looking for are German, Polish, Italian, Czechia and Hungarian, you will be required to be able to fluently speak on of these languages. You are a team player and hard-working with a positive approach and attitude to your work. You are a quick learner, IT literate and happy to work in different departments as and when required.

You will also be flexible to work on a rota basis between Monday - Sunday.

What you'll get in return
Excellent salary up to £22,000
Hybrid working after successful completion of probation period - 3 days in the office and 2 from home
Well-established and successful company to work for with a great training programme
Lots of opportunity for development and progression
Very accessible city centre location

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Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

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