Multiple Customer Service Advisors needed to join reputable firm based in Manchester. January start - Hybrid
Your new company
This organisation based in Manchester city centre are looking to recruit for a number of customer service roles to start in January. They are very busy at the moment and are continuing to grow. They are a successful company with great values and opportunities.
Your new role
You will be responsible for providing excellent customer service to both customers and wholesale customers. This includes handling a high volume of inbound calls and also making outbound calls. You will also be processing documents for customers and gathering all relevant information for the customers application, following up on any missing documents and ensuring all requirements are met. You will also be required to help out in different departments from time to time.
What you'll need to succeed
Your previous experience in customer service will help you succeed in this role. If you speak a European language, this will be beneficial but not essential. You are a team player and hard-working with a positive approach and attitude to your work. You are a quick learner, IT literate and happy to work in different departments as and when required.
You will also be flexible to work on a rota basis between Monday - Sunday.