Contract Support

Contract Support!


Your new role
To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. In order to be successful in the role it is key that the Contract Support understands procedures, processes and operates them to the required standards

Key Responsibilities
 Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings
targets are maximised.
 Drive high quality commercial performance through understanding the contractual commitments, better buying
and use of preferred suppliers.
 Participation in the creation of the monthly Management Report for the account
 Liaising with the client regarding payment of invoices
 Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.
 Participation in the further development of the existing IT systems to maximize efficiency benefits for the
customer and GWS.
 Update labour allocations to ensure accurate client reporting
Finance
 Support the preparation and delivery of monthly Contract Reviews.
 Co-ordination of the billing application, calculating margins, raising invoices and submitting to client
 Chasing of debt to keep within contractual terms
 Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool
 Raising Purchase Orders
 Reviewing open Purchase Orders
 Policy and procedure compliance
 Processing supplier invoices and resolving any queries
 Weekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO updates
 Ad-hoc reporting as requested by Business Unit or Business/Finance.


What you'll need to succeed
Previous experience in contract support is needed.
Highly computer literate
Ability to work as part of a team, as well as independently
Calm manner, able to work under pressure and with changing demands and priorities


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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