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Control Room Duty Manager

Hays Building
West Sussex, Worthing
£45000.00 - £48000.00 per annum
Closing date
27 Jun 2022

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Job position
Contract Type
Full Time
Job Function
Senior Management
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Job Details

Your new company
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to monitor & respond quickly and efficiently. All our employees understand the importance of our control centre.

We are proud to play a vital role in protecting the environment we operate in and ensure our customers have Water for Life, a resilient and high-quality water provision. To meet and exceed the needs of our customers, we are undertaking a transformation of our control centre

Your new role

As a Control Room Duty Manager you'll be using your ability to work in high pressure environments and being able to prioritise and multi-task effectively. You will proactively monitor and manage operational risk to ensure effective and appropriate prevention of and response to events and incidents 24/7. You will coordinate, stand-up and drive performance through an established event management framework to minimize the impact on customers and the environment

What you'll need to succeed
Are you an assertive individual with strong time management skills, who can effectively balance priorities across operational risk and people management activities? Are you able to make difficult decisions while considering a range of factors and risk appetites while looking at the wider picture and how it affects the future instead of just acting in the moment and only seeing the here and now?

You will be responsible for line management of a team of 5, ensuring they have the skills, competencies and tools needed to carry out their job effectively through performance management, coaching and development activities. You will be required to have the passion and drive to manage and direct people from across the Control Centre, other areas of the business and external partners through effective relationship building and matrix management skills to deliver the best operational outcome.

What you'll get in return
As a Control Duty Manager, you will be based at our Durrington office, working a 6-week rotational shift pattern with time off between day shifts and night shifts. This is excellent if you appreciate a great work/life balance. The role comes with an attractive salary of up to £48,000 per year depending on skills and experience and a 15% shift allowance

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit for more information.


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