Neighbourhood Officer - Grade 3

Hays Building
Birmingham, West Midlands
Up to £13.99 per hour
Closing date
18 Jul 2022

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Job position
Contract Type
Temporary / Contract
Full Time
Job Function
Building Control
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Job Details

Housing Management - Neighbourhood Officer - Grade 3

Housing Management - Neighbourhood Officer - Grade 3

Your new company

You will be working with Birmingham City Council, who provides affordable rented housing and homes for sale as well as care and support service.

Your new role

Your new role as a Neighbourhood Officer gives you the opportunity to change and help the lies of vulnerable people across Birmingham. You will be located at Ladywood Housing Office for three days, then the remaining two days would be spent working from home. Places that you will be covering will be primarily around Sutton and Kingstanding, with the possibility of covering across the city (Highgate, Erdington, Handsworth etc). Your typical duties will be to assist the Housing Officer by delivering consistent, excellent, and reliable customer service, such as investigating and responding to complaints and enquiries within corporate standards and timescales. You will also assist with the carrying out of surveys, site visits and inspections, the collation of data and production and the presentation of reports.

What you will need to succeed

To succeed in this role as a Neighbourhood Officer, you will need a full clean driving license and have the use of a car for work that is insured for business use. Ideally, we are looking for candidates with the relevant experience although it is not essential. It is essential that you know the relevant legislations, and you must observe the relevant BCC policies and procedures including HR, health and safety, equalities, financial and budgetary regulations, is required at all times.

What you will get in return

Not only will you be working for a trusted organisation but working as part of the Council's City Housing directorate, you will be joining one of the largest teams within the Council, who manage the largest housing stock in Europe. They are going through a period of transition, which may open permanent opportunities in the future. This is a temporary role which is set to last at least 3 months but has the possibility to last longer.

What you need to do now

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job is not quite right for you but you are looking for a new job, contact your local Hays office for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


Company Profile

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