Customer service advisor
- Employer
- Hays Building
- Location
- Greater Manchester, Manchester
- Salary
- £20000.00 - £23000.00 per annum
- Closing date
- 31 Jan 2022
Job Details
Perm, full time customer service advisor needed. Hybrid working available (1 week in the office, 1 at home)
Your new role
Working in our brand-new vibrant office which is situated in the heart of Manchester city centre, you'll be part of a team focussed on delivering exceptional customer satisfaction. As a valued member of the team, you'll receive all the Training you need to do your job with skill and confidence. We offer a complete Training program which will make sure you're given the very best foundations for success in our business. We offer a highly competitive salary package with a base salary of £20,000 per annum. This can then be boosted with a Bonus scheme and a shift allowance for any weekend working that you do. We offer 30 days holiday (inc Bank Holidays) with the added ability to buy and sell more days. There's an attractive Pension Scheme, Wellbeing Support and an Online Portal which is full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.
What you'll need to succeed
This role will suit anyone who has previously worked in a customer service type position, whether that be dealing with customers in a retail or hospitality environment, or maybe you've worked with customers over the phone.
As a member of the Customer Service Team, you'll play a vital role when it comes to offering a great service to our insurance customers. You'll speak to new and existing customers, making sure they receive a professional service. Through listening attentively and being the friendly voice customers expect, you'll be able to identify which Insurance products and services are best for them. It's a regulated environment, so there will always be a focus on accuracy. Are you someone who can:
- Make sure customers are satisfied as you answer their queries and establish their insurance needs over the phone
- Expertly guide customers through insurance policy details and keep their records up to date
- Keep your product and industry knowledge relevant
- Spot opportunities to give customers added value
- Go above and beyond for customers, supporting them in finding solutions
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Company
Company Profile
Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.
We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.
Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.
Visit hays.co.uk for more information.
- Website
- http://www.hays.com/
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