Customer Service Agent

Employer
Hays Building
Location
Manchester, Greater Manchester
Salary
£20000.00 - £22000.00 per annum
Closing date
13 Dec 2021

View more

Job position
Advisor
Salary Band
£15,000 - £24,999
Contract Type
Permanent
Hours
Full Time
Job Function
Surveyor - Agency
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Job Details

Full time customer service agent needed, Manchester city centre, Permanent

Your new role - Customer service agent

Hays are recruiting for a permanent financial service agent Vacancy. This role is based in Manchester and has an immediate start. We are looking for a reliable candidate who is fluent in English and have a strong verbal and written communication skills in Hungarian, Dutch or German.

Initially you will be assigned to a department and will be required to provide cover and support to other teams ensuring the business centre is able to maintain overall quality of service for both dealer and customers. The dealer services are responsible for the underwriting and administration of all new Retail and Business finance applications. The account services are responsible for handling all contact from customers. Primarily by telephone but it may also be by email, chat or via company's website. The collections team help to provide customers with any financial difficulty and work with customers to agree a repayment solution.

What you'll need to succeed

  • Excellent communication skills both written and verbally
  • Can speak Hungarian, Dutch or German
  • Organised and good time management
  • Previous experience working in a customer service role
  • Confident in using various IT systems
  • Focus on delivering results and resilience
  • Ability to put into practice new knowledge and skills.


What you'll get in return

  • Experience working with a well-respected, reputable company
  • Structured initial and ongoing training
  • Annual leave entitlement of 22days + bank holidays
  • Discretionary annual bonus scheme
  • Access to work perks offering discounts and rewards at a variety of retailers


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit hays.co.uk for more information.

 

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