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Customer Care/Defects Co-coordinator

Employer
Hays Building
Location
Bromley, London
Salary
£27000.00 - £30000.00 per annum
Closing date
27 Apr 2021

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Job position
Consultant
Contract Type
Permanent
Hours
Full Time
Job Function
Maintenance

Job Details

Your new company
A Well established Regional Housebuilding Contractor with sites spread across South East London and Kent, With approximately 10 live sites and 3 more starting shortly they are enjoying a busy 2020. With a small but experienced commercial team they pride themselves on staff retention and providing a comfortable, friendly place to work. Working with both Housing associations and private clients projects are typically in the 30 - 100 unit range

Due to an internal restructure they now seek a Customer care co-coordinator to join the team on a permanent basis and help manage the Defects periods on their completed schemes.

Your new role
As Customer care co-ordinator you will be responsible or the tracking, actioning and follow up for all incoming Defect instructions. In summary this will involve logging incoming defects, accepting or rejecting the defect, instructing the relevant subcontractor or tradesman to carry out the works, and completing the relevant paperwork associated with each aspect.
As well as the managing of the process you will be responsible for reporting & updating the various parties and also keeping all records updated, A More detailed job spec is available on request.

What you'll need to succeed
You will have clear experience of working in a similar role; Co-ordinating responses to maintenance or defects for housebuilder, Main contractor or HA, You will be fully it literate and be looking for a permanent role.

What you'll get in return
A competitive salary & stability of working for an extremely busy company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit hays.co.uk for more information.

 

Company info
Website

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