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QA Manager

Employer
Hays Building
Location
Hertfordshire, Welwyn Garden City
Salary
Negotiable
Closing date
6 May 2021

Job Details

NEW 12 week contract role for QA Manager to join Local Authority Property & Housing Team


Quality Assurance Manager
12 week rolling contract
Immediate start available working within Local Authority Housing Teams

  • Experience of working in Local Government essential
  • Co-ordinate correspondences from tenants, leaseholders, Members, MP's, and the Ombudsman to ensure targets laid down through policy and procedure are met. This involves logging, allocating complaints and enquiries, responding, where appropriate both verbally and in writing.
  • Provides guidance and support to other employees and teams in delivering excellence in complaint handling.
  • To be responsible for the management and collation of performance reporting on complaints and satisfaction performance indicators across all Property Services (Housing) teams


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

We are fully committed to finding job seekers the right job for the right reason. We place building specialists into every kind of position, including building, construction, architectural, project management, surveying and engineering jobs.

Our expert consultants offer a personalised recruitment service and will give you careers advice to ensure that you achieve your work ambitions.

Visit hays.co.uk for more information.

 

Company info
Website

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