Sales & After Care Manager
Sales Manager - New Build Homes
Your new company
A bespoke house builder based in Cheshire are looking for a Sales & Aftercare Manager to join their team. This is a low volume quality house builder with sites across Merseyside and Cheshire. They have an excellent reputation for quality of build in the current market and always have yearly recognition at the NHBC awards.
Your new role
This role will head up Sales and After Care across several new build housing sites. You will become the reference point for the purchaser, and all other internal and external interested parties from first contact through to the completion of the house sale. You will promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines. You will create appointments and host viewing, and will spend part of the week based from various show homes. You will follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required. You will help undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the 'after care' of those customers at defined intervals following their move-in date, taking a lead in the organisation of any snagging that is required after move in date, and will act as a first point of contact for the customer throughout. You will ensure the health & safety of customers, colleagues and other parties whilst on site against legal requirements and company policy. Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual. Within defined company boundaries, you will handle the full negotiation of a house sale with the customer.
What you'll need to succeed
You already have experience with a house builder either in Sales or Customer Care, and are looking to progress your career within a growing business with plenty of room for future progression.
What you'll get in return
You will receive a competitive basic salary plus commission, pension, company bonus etc.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.