Technical Services Adviser - Fire Protection

£35000.00 - £40000.00 per annum + Company car & Pension
25 Aug 2017
22 Sep 2017
Jamie John
Job Function
CAD / 3D Visualiser
Job position
Contract Type
Full Time

Job Title: Technical Services Advisor - Passive Fire Protection Overall Purpose: Role: To provide on-going technical support to customers and specifiers. Business Unit: Firetherm Department: Technical Services
Location: Crayford
Reporting to: Technical Manager Name of Employee: Salary: £35k - £40k + company car + Pension

Whilst not exhaustive, the key responsibilities of this role will include:

  • Technical support for all internal and external personnel
  • Effectively process and manage customers' enquiries from general technical enquiries to design drawings and general product advice
  • To partake in the construction of UKAS accredited Fire test Build ups
  • Work closely with the Firetherm Technical and Sales teams
  • Provide some in-house take-off and quotation services for Paint and Thermal systems
  • Liaise with Marketing, production and the R&D teams to ensure that all customers' technical needs are fulfilled
  • Promote and maintain working practices which are consistent with the Company policy on Health Safety and Environment
  • Presentation skills

PERSON PROFILE Technical Skills

  • Must be able to read and understand construction drawings
  • Working knowledge of CAD or similar an advantage
  • Knowledge of Approved Document B
  • Understanding of BSEN 1366-3 / 4
  • Computer literate, excellent working knowledge of Excel

Personal Skills

  • Excellent verbal and written communication skills, with good attention to detail
  • Motivated, enthusiastic and ability to work on own initiative
  • Ability to work under pressure and to tight deadlines effectively
  • Excellent Customer Services Skills

Working Experience

  • Basic construction knowledge


  • Building HND/HNC Scheme or NVQ in Fire-stopping/Dry Lining
  • Language Skills

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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