Housing Officer, Temporary, Gloucestershire, Housing Association, Tenant Support
Your new company
You will be working with a well established housing provider in the Gloucestershire area, who focuses on their tenants satisfaction putting them first in the community.
Your new role
You will be working as an Housing Officer for a 3 month temporary basis across 37.5 hours per week. You will be responsible for the management of tenancy, rent areas, property management and tenancy sign ups covering a patch of properties within the Gloucestershire area. As a Housing officer you will be responsible for all housing management, being first point of contact for tenant queries, dealing with queries and complaints in a professional manner. As a housing officer you will provide tenants with general housing management advice, helping them with their rent and tenancy management.
What you'll need to succeed
You must have previous experience within housing management working with a housing provider in a role similar to described. You must be able to drive as you are managing a patch of properties and are expected to visit tenants on site when necessary. To be a successful housing officer you must be passionate about helping residents, supporting them and signposting where relevant. To be a successful housing officer you must have working knowledge on rent arrears, court cases and housing management, as well as knowledge on lettings and housing systems. You must have fantastic communication skills, working with tenants from different backgrounds, being able to empathise and work with challenging behaviours. Working as income officer means you will have to be flexible within your working pattern.
What you'll get in return
You will be joining a fantastic organisation who are passionate about their tenants wellbeing. This is a great opportunity if you are passionate about social housing and are looking to make a difference within the local community. This is a great opportunity to get your foot in the door with a sought after employer and make you mark on the social housing world.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.